Frequently Asked Questions

We understand that the Telecommunications industry offers a plethora or products and services and that most of our current clients and prospects all have questions. We have comprised a list of the most frequently asked questions that we have been asked over the last few years. And if your questions are not answered below simply use the “Contact Us” link or Click Here!


The general difference between category 5e and category 6 is in the transmission performance, and extension of the available bandwidth from 100 MHz for category 5e to 200 MHz for category 6. This includes better insertion loss, near end crosstalk (NEXT), return loss, and equal level far end crosstalk (ELFEXT). These improvements provide a higher signal-to-noise ratio, allowing higher reliability for current applications and higher data rates for future applications.

The software application driven features of VoIP are the biggest advantage over TDM. Using analog systems, users can’t benefit from features such as call blast or simultaneous ringing. An IP phone can be programmed to ring on a cell phone when an external call is received, but route to voicemail for other calls. Another popular feature is receiving voicemail transcribed in an email or text message. Users can also video chat in VoIP in a softphone client on a desk or video phone without the need for a complex telepresence system. And, voice can be integrated with other business applications. VoIP for business is becoming more application-based, transitioning from hardware systems to software that is leased in a cloud model.

Traditional phone systems, sometimes referred to as TDM (Time Division Multiplexers) or PBX (Private Branch Exchanges), have come a long way. They have morphed into a digital delivery of voice communications> and multimedia sessions known as VoIP (Voice over Internet Protocol) networks. Industry experts say two growing trends are the elimination of hardware and transformation of IP communications to be more application-oriented.

Wireless networks do allow you to use passwords and Wired Equivalent Privacy to help secure connections between computers and the router. Nevertheless, wireless networks still transmit WEP encryption data over open-air networks that broadcast only a limited number of radio channels. While decrypting WEP or intercepting transmissions over a protected wireless network is not easy enough that anyone can do it, it is not too difficult for experienced or knowledgeable hackers. An experienced hacker could sit outside your house in his car and possibly infiltrate a wireless network in your home within a few minutes

While a wired connection can often be faster if it's truly connected to the internet, the difference between wired and wireless connections in practice has little impact on the actual speed of the internet.

Cloud-based or network-based services are familiar concepts to most of us. Think of Internet TV instead of a VCR or DVR… sharing digital photos online instead of on DVDs or glossy prints… voice mail instead of an answering machine.

This depends on the complexity of the system and the amount of cable and wiring drops involved. It can take anywhere from 1 day to 1 year.

This varies by the functionality and technical features offered by the system chosen. VOIP Business phone systems can range from a simple $35 per month to a $1000's per month with hardware costs upfront.

JBL Technologies is based on Orange County in Southern California, however, JBL services clients as far as Washington State and Denver Colorado. We've even services some of our National clients on the East Coast.

With cloud-based systems, there is no maintenance or hardware to worry about. The service provider handles all the technology.




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